The team is located in Civic Hall, Eldon Street. The public opening times for the Advice Line and Civic Hall are:
Monday 10am to 5pm
Tuesday 10am to 5pm
Wednesday 10:30 to 5pm
Thursdays 10am to 5pm
Friday 10am to 4:30pm
They offer computer access to on-line council services and free phones for contact with specific council departments and other key accommodation providers.
If customer enquiries relate to Berneslai Homes, Housing Benefit or they need to speak to Customer Services they can be contacted directly as detailed below:
Berneslai Homes General Enquiries please call (01226) 775555 8am - 8pm Monday to Friday and 8am - 1pm on Saturday, or check the web pages at http://www.berneslaihomes.co.uk/
For Berneslai Homes Repairs call the Repairs Hotline on (01226) 787878 (Open 24 hours/ 7 days)
For Housing Benefit Enquiries please call (01226) 787787 between 9am and 5pm from Monday to Friday, or contact via barnsley.gov.uk/my-bentax
For Customer Service Enquiries please see here https://www.barnsley.gov.uk/services/contact-us/ or call (01226) 787896 between 9am and 5pm from Monday to Friday, Customer Service offices situated in the town centre (Central Library, Wellington House), Athersley, Cudworth. Goldthorpe, Hoyland, Mapplewell, Penistone, Royston and Wombwell.