BMJ Advanced communication skills part 3: concluding the consultation - with Roger Neighbour
This third in a series of three audio modules looks at how to conclude a consultation once you have built a rapport with the patient, identified their key health issue and agreed a treatment plan together. The authors how how a basic five step communication model can help you deal with the most challenging patients and scenarios. Using case examples, they examine what to say and how to act in difficult situations.
This e-learning module is provided by BMJ Learning.
- Clinical Support GroupCare of the elderly
- Category
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